HR Realities 2024 part 4: HR and the Employee Experience
Fosway Group, Europe’s #1 HR industry analyst, is delighted to announce that it has once again partnered with UNLEASH, the global leader in HR tech events, in publishing its annual HR Realities research. Now in its 10th year, the research explores how HR teams are responding to the challenges and opportunities of a changing HR landscape, as well as looking at the HR tech ecosystem, the employee experience, and the reality of AI’s impact on HR.
HR and the Employee Experience
Chapter four trains the spotlight on EX, aka employee experience. Would you say your organisation provides a good EX to employees? Well, more than half (56%) of respondents to our research rate their organisation’s EX as average or quite poor. HR leaders, time to step up your game! A snapshot from the infographic, which doubles as a call to arms to tech innovators: “The inability of HR systems to deliver the quality employee experience HR teams want to deliver should be a critical concern for all involved in HR technology. HR systems often set the tone of organisational culture and underpin the foundation of the manager and the employee’s experience.
We are seeing a similar story to last year with regards to the HR ecosystem, reflected in the fact that less than a third of HR professionals think their HR systems are fit for the modern workforce – a statistic which will impact critical areas of the people experience such as feedback and recognition. But, bearing in mind that employee experience and productivity are two of the top drivers for adopting AI in HR, it’s clear many HR leaders are putting their faith in a technology no longer in its nascent phase.
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HR teams are entering a new era where they are going to be significantly transformed by AI. Effectively they are in a race to a new world of Intelligent HR. It’s clear that in the coming years’ HR success is going to rest on five foundations: workforce intelligence, future of work, powering human success, HR automation and organisational influencing. Some have already started that journey, some still figuring out where to start. But regardless of where you are. There is no escape. And for everyone – it’s going to be an exciting ride.
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