How HR teams can harness ethical AI
In 2018, McKinsey predicted that up to 56% of all employee lifecycle processes could be automated. Four years on and we are on the way to this prediction becoming a reality as almost 1 in 4 organisations say they are using automation or artificial intelligence (AI) to support HR-related activities.
And this is set to grow dramatically.
In this 2022 Talent Survey , 92% of HR managers said they were planning to expand their use of AI in HR, including in recruitment, employee listening, people management, onboarding new employees, and payroll.
Why is this important?
As AI becomes a foundational part of the HR landscape and increasingly influential on the employee experience, HR teams are facing increasing scrutiny about how, where, when and why AI is used and whether it is working as it should. There are real concerns about machine learnt bias, hard wired discrimination, and the mystery of a black box of algorithms to do . . . who knows what. So, as much as HR looks to embrace innovation and AI – some HR managers are also worried about becoming the ‘beta testers of AI functionality’ and are wary of being the early adopters .
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