Now in its 11th year, the research continues its study of how HR teams are responding to the challenges and opportunities of a changing HR landscape.

Payroll is moving from back-office processing to a visible part of employee experience.

The key question is how long might it take for things to change, especially given innovation around the hiring experience is high.

Suites that embed pay, time and comms natively are gaining market share.

The pressure to do more with the same or less seems here to stay. This continues to be a tough market for both recruiters and providers.

In many organisations, HR has already lost the first battle of who really controls AI decisions.

The pressure to do more with the same or less seems here to stay. This continues to be a tough market for both recruiters and providers.

A small number of providers have created an ‘edge advantage’ for themselves, leaving others to play catch-up.

If AI doesn’t deliver quality candidates then it’s failed the number one strategic priority for recruiters.

Today only one in four TA professionals thinks the potential of AI in recruiting is overhyped.