Transforming The Customer Experience of HR Techology
Adoption of Cloud HR solutions, together with the increasing importance of high-impact talent processes, HR analytics and artificial intelligence, might fool you into thinking that the world of HR technology is all rosy. But it isn’t. With 74% of customers believing their HR technology doesn’t show a positive impact, there is clearly room for significant improvement! Our CEO, David Wilson, discussed our latest European HR Realities research on customer experience with HR technology with some uncomfortable results. This research is conducted in partnrship with HRN, the organisers of HR Tech World.
HR Tech World is recognized globally as the leading event on the future of work. Its growing community has influence over 40 million employees globally, no other community is having such a powerful impact on shaping the future of work through HR and technology.
A copy of David’s presentation from HR Tech World London can be downloaded here.
Recommended Fosway Reading
For further Fosway analysis relating to this topic, please see the following papers or resources.
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About Fosway Group
At Fosway Group, we understand that developing and engaging people is how complex global organisations deliver performance and achieve success. Just as every employee’s talent journey is unique, so is every organisation’s people strategy.
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