• The personal information we collect
• How and why we collect and use your information
• How we process your information
• How long we hold this information
• How to contact us about your choices
Personal information we collect
If you are or were a client, or have participated in or accessed our research, or you have contacted us or one of our analysts at some point in the past, we may collect some or all the following – your name and email address, job title, IP address, subject interests and other information collected on registration, plus non-personal information gathered through surveys and research calls conducted by Fosway analysts.We collect and use this information from you as part of Fosway’s analyst research network.
Why we collect and use your information
We have legitimate interest in processing personal data for activities such as:
• Conducting research surveys for Fosway or jointly with third parties
• Responding to your questions on our research or resulting analysis
• Delivering client services
• Providing information on our research events or event participation
• Servicing your requests for analyst reports and other Fosway publications
• Contacting existing clients or individuals that have expressed an interest in our research or services
• To gather insight into how people interact with our websites
Personal data will only be used in support of the intended purposes stated at the time at which it was collected, and subject to your preferences.
How we process your information
As a research analyst organisation, personal data will be processed by Fosway for our legitimate business purposes as defined above.
Personal data may also be used for other purposes which could include: processing document downloads; managing and administering your account; delivering any services, or information requested by you; and verifying your identity when required.
As part of our research network, we will email you the latest analysis and market updates. We will also share any reports resulting from surveys that you contributed to. You have the option to ‘unsubscribe’ at any time. However, this will also prevent you from accessing and downloading further Fosway research.
We may contact you from time to time with information about new market developments, invite you to participate in further research, or if you have accessed specific pages on our website or have downloaded a report, we may contact you by email to ask for your feedback.
Personal data is processed by Fosway’s analyst team for research activities only. We never identify individuals or companies in our reports without express permission.
Information may be gathered about your activity and behaviour when you are using our website. ‘Cookies’ are small text files that are placed on your computer by websites that you visit and are used to track browsing information and monitor website activity.
We collect information through cookies to ensure the content of the website and the website pathways to work as effectively as possible and to provide you with a quality online experience with Fosway.
By using our website, you agree to us placing the cookies on the device you are using, (phone, computer, tablet etc.). You can delete or block cookies at any time, but this may restrict access to certain areas of our website and certain elements of Fosway’s research.
How long we hold this information
For research purposes, we will retain your information for as long as we need to for the purpose and reason for processing. As a research organisation we retain survey and research data indefinitely to enable us to monitor changes in market trends, however we may remove personal identifying information after a reasonable period.
For Fosway clients, we keep information for as long as you continue to use our services, and for a reasonable period afterwards for continuity and context. Industry analysis and data will be kept indefinitely to form part of our ongoing research. After a reasonable period, your personal data may be deleted, except where we must keep it for audit or legal reasons.
How to contact us about your choices
Contact us directly if you have any queries or concerns about the way we process your personal data, or if you would like to obtain details of the personal information we hold about you. We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
You can also contact us at any time to have your details removed from our research data or to update preferences on how you would like to receive information about our research and services.
Contact us on firstname.lastname@example.org