Understand suppliers’ scalability to deliver and customer success: Fosway Vendor Perspectives provide detailed analysis and critical insights across 28 different themes. They explore topics such as market share, their EMEA track record, customer flexibility, fit to complex organisations, scalability, level of innovation and total cost of ownership.
Understand solution’s functional capabilities: Vendor Perspectives also provide comprehensive independent, functional analysis of solutions across 10+ functional areas, and help you to understand the functional richness of the solutions.
Each Vendor Perspectives report is around 10 pages long and covers the most important information you need to know up front, including general background information to each vendor, the scope of their solution, key customers and 5-star ratings of the following:
|Market presence and scalability
||Considers factors including enterprise market share, market momentum, scalability of model, geographical footprint and EMEA track record
|Ease of delivery
|| Takes into account a solution's ease of engagement and implementation, the support resources available, its global capabilities, support for standards and the ease and access to upgrade when required
||Each solution is assessed on its depth of functionality, the breadth of its vision for the future and its current service capabilities
||This area of the report examines customer flexibility, the configurability and flexibility of the solution itself, service dependencies and the ability to fit to complex organisational needs
|Corporate and user experience
||Importantly, we factor in key solution considerations including user interface, the quality of workflows, its overall performance, customer retention and ROI plus the level of innovation driven by the vendor