ASK THE ANALYST: 9-GRID™ FOR CLOUD HR

Key takeaways from the latest report: The market is growing, with Suites looking to make the most of AI investment. Work design is the new frontier for HR as AI is reshaping jobs as we know them. Frontline retention challenges are persisting. There are now baseline AI features in HR tech – but transformational capabilities, mainly through agentic AI, are still the goal. Generative AI is moving towards copilots, albeit with modest ambition at this point. Payroll is changing too – real-time, low-touch, and AI-driven.

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